Bilingual Customer Service Agent- Barranquilla On Site

We are looking for a **Bilingual Customer Service Agent (English level B2 to C1)** to join our team at **Soft-G.Net**.

In this role, you will be the main link between our customers and the company, ensuring an **outstanding customer experience** with every interaction.

We’re seeking someone with **strong customer service experience**, great communication skills, teamwork, and a results-driven mindset.

Your responsibilities will include **handling inbound calls, resolving customer inquiries and requests in a professional, empathetic, and efficient manner**, while maintaining high-quality service standards.

**Key Requirements**:

- Previous experience in customer service, preferably in bilingual environments.
- Intermediate-advanced English level (B2-C1).
- Ability to work both independently and as part of a team.
- Goal-oriented and focused on achieving quality metrics.

**Additional Benefits**:

- **Monthly salary**: $3,300,000 COP.
- **Hiring bonus**: $1,500,000 COP for joining our team.

If you’re proactive, enjoy solving problems, and are passionate about delivering exceptional customer service, this is the perfect opportunity for you!

**Join Soft-G.Net** and become part of a leading company in customer service excellence.

Tipo de puesto: Jornada completa

Pregunta(s) de postulación:

- ¿Que nível de Ingles manejas?
- ¿Disponibilidad de tiempo? Postúlate en Kit Empleo: kitempleo.com.co/empleo/1anwfo