Bilingual CSR: Gateway to IT & Service Desk (Barranquilla)

Are you fluent in English, experienced in customer support, and curious about the tech world but don't know where to start? This is the perfect opportunity for you! We are looking for passionate customer service professionals to join our team in Barranquilla (Puerto Colombia
- Torre Bancolombia). This role is the ultimate stepping stone for anyone wanting to learn the operational foundations and pave their way toward future opportunities in Service Desk or basic IT support. Note: This is a customer service track, not a role for advanced tech, engineering, or software development profiles. It’s the perfect place to build your skills from the ground up! What’s in it for you? What are we looking for?
- Advanced Conversational English (B2+/C1) – Must be fluent, as you will actively support international clients.
- Proven Experience in Call Center / Customer Service roles.
- An interest in learning the absolute basics of tech support and fundamental troubleshooting.
- Great empathy, a strong service mindset, and sharp problem-solving skills. Your Growth Path: Consider this role your gateway. You will master the dynamics of corporate customer support and acquire the foundational concepts needed to eventually transition into more technical, structured IT Support (Service Desk) environments down the road. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aqwoi