Asesor Comercial Bilingüe (Bello)

**Loyalty Specialist** **Medellin** **Full-time
- permanent** **Salary $3'500.000 COP**

At ttg Talent Solutions we are looking for a **Loyalty Specialist** to join one of our amazing clients. You will be in charge of providing support to the Commercial Area Management in the Customer Retention and/or Insured area. Achieve a high percentage of insureds who renew their contracts with the company. Negotiate with the insureds and provide them with different alternatives or options within our plans to retain the customer.
- **Basic Functions**:
- Prepare semiannual progress reports on goals, with details of why some insureds chose not to renew, if applicable.
- Telemarketing, follow-up, and debt collection.

**Minimum Requirements (Knowledge, Skills, and Abilities)**:

- Higher education in Sales, Marketing, or a related degree
- English 90%
- Experience in Pre-paid Medical Insurance.
- Experience in Quality Customer Service.
- Knowledge and good use of utilities
- Proactivity
- Effective Communication, expressing and communicating correctly and orally and in writing.
- Ability to work under pressure with closing dates.
- Dynamism
- Energy.
- Ability to handle interpersonal relationships.
- Follow oral and written instructions.
- At ttg, **_“We believe in making a difference One Person at a Time,”_** ttg OPT Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b6g5e