Supervisor de Ventas Call Center (Bogotá)

Lead a group of call center agents focused on compliance with KPI.
- Organization of onboarding of new agents
- Formation of the schedule for the agent
- Organization and coaching agents
- Development of agents and preparation of development plans
- Preparation of reports

Location: Onsite in Bogota

Salary: 4 000 000 COP

Comission/bonus: 1 800 000 COP

Work schedule:Versátil shift schedule and 8 flexible days off per month, 8 am
- 5 pm Colombian Time Zone

Hiring contract: official

Time Experience: from 1 year of experience the same position

Especifc knowlegde:
- at least 1 to 2 years relevant experience in call center
- English (C1+ )

Experience:
- call center supervisor: 1 year (required)

Language:
- english b2 or c1 (required)

Application Deadline: 28/12/2024 Expected Start Date: 18/12/2024 Postúlate en Kit Empleo: kitempleo.com.co/empleo/1atbqg