Customer Care Jr. Analyst For Distribuitors (Bogotá)

Last date to apply: We are continuously accepting applications.Key ResponsibilitiesTrack and follow up on open and delayed orders to ensure timely closureMonitor and register distributor incidents in the CRM systemSupport forecast analysis and data validation processesPerform preventive follow-up on shipments to minimize issuesAssist in managing tasks and commitments arising from distributor meetingsProvide operational coverage during team absencesSupport continuous improvement initiatives aimed at reducing credit notes and service issuesExpected ImpactShift from reactive to proactive customer service modelImprove response times and service levelsIncrease visibility and control over distributor operationsReduce preventable incidents and credit notesStrengthen alignment with customer service excellence strategyWe are an equal opportunity employer and celebrate diversity.We are committed to create an inclusive environment for all employees and candidates.At Husqvarna Group, we choose to build on various perspectives to create a company that is stronger – and where we have fun together.#J-*****-Ljbffr Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b6m36