Sea Logistics Customer Care Specialist (Cali)

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
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**How you create impact**
- Holistic support for customers in the field of sea freight and promotion of long-term, partnership-based customer relationships
- Processing customer inquiries and preparing offers
- Control of order processing from order acceptance to document verification to the completion of the shipment
- Integration and maintenance of customer data as well as creation of reports for the analysis and optimization of our services
- Close cooperation with the operational departments, sales and carriers
- Expansion of the portfolio of our existing customers, development of new business and acquisition of customers

**What we would like you to bring**
- Completed training as a freight forwarding and logistics services clerk or comparable qualification
- First professional experience in customer service, ideally in transport and forwarding
- Confident handling of MS Office programs
- Independent, team-oriented and service-oriented working style
- Confident appearance, strong communication skills as well as a high level of service and customer orientation
- Fluent in Spanish and good written and spoken English skills

**What's in it for you**
- Flexibility: adaptable working hours for a good work-life balance
- Health promotion: sports and wellness offers, supplementary company health insurance, advisory services on e.g. work-life balance, location-specific promotions
- Capital-forming benefits: Support for asset accumulation in the areas of retirement provision, bank savings plans and investment funds
- Equipment & working environment.
- Perspective: Training courses for professional and personal development, such as language courses and development programs
- Discounts: various discounts at numerous cooperation partners from the fields of fashion, leisure, electronics, living & Co.
- Teamwork: familiar working atmosphere in a large company, various team and company events, advertising program for new employees incl. bonus

Who we are

Logistics shapes everyday life
- from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. Postúlate en Kit Empleo: kitempleo.com.co/empleo/1av0jq