Quality Assurance Specialist- 1323 (Chía)

About the client

Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.

About the role

We are seeking a detail-obsessed Quality Assurance Specialist to maintain and optimize the standard of excellence across all deliverables in our fast-paced digital marketing agency. The adecuado candidate is a "systems thinker" who loves reviewing technical details, catching errors before they reach the client, and ensuring that our remote team produces high-quality work that aligns with project requirement.

Digital Marketing Agency Experience Is a Plus

What you’ll be doing
- Deliverable Review: Conduct thorough quality checks on all agency output, including websites, content, social media posts, and SEO deliverables.
- Standards Implementation: Build and refine QA checklists and flow charts to ensure every asset meets brand guidelines and technical specifications.
- Feedback Documentation: Draft, update, and organize feedback reports to ensure a "single source of truth" regarding quality standards and required revisions.
- Accountability Tracking: Monitor project boards daily to identify items ready for review and coordinate with team members to resolve quality bottlenecks.
- Reporting: Generate weekly quality health reports for leadership to identify recurring errors and areas for team training.
- Compliance Support: Handle the technical side of final approvals, ensuring all assets are correctly formatted and meet specific client expectations before launch.
- Communication Coordination: Assist in organizing daily stand‑ups and ensuring quality‑related feedback is documented and accessible across different time zones.

Who are we looking for?
- 2+ years of experience in a Quality Assurance or Project Management role.
- Strong expertise in Zoho or similar proje Postúlate en Kit Empleo: kitempleo.com.co/empleo/1apywg