Bilingual Legal Intake Specialist (Costa Rica)

About Us

Kamal Law Firm is a dynamic and growing legal practice based in Houston, Texas, committed to delivering exceptional legal services to our clients. We specialize in family law and are seeking a skilled and dedicated Intake Specialist to join our team. This is a _full-time, remote role _ideal for a detail-oriented professional who thrives in a fast-paced environment and is passionate about supporting the firm.

Position Overview

We are seeking a motivated and detail-oriented Intake Specialistto be the first point of contact for potential clients. This _bilingual role (English/Spanish) _is designed for someone based in Central or South Americawho brings legal intake experience and outstanding communication skills. You’ll help guide prospective clients with empathy and efficiency, ensuring a smooth transition into our legal services.

Key Responsibilities
- Conduct initial client intake calls in both _English and Spanish _
- Accurately collect and document client information using CRM and case management systems
- Evaluate prospective clients’ needs and determine appropriate next steps
- Schedule consultations and manage follow-up communications
- Collaborate with attorneys and staff to ensure smooth client onboarding
- Maintain strict confidentiality and professionalism

Qualifications
- Fluent in _English _and _Spanish (spoken and written) _
- Must be located in Central or South America
- Prior law firm experience is required
- Experience with Lawmaticsand Cliois a _strong plus _
- Prepared to disclose their _historical conversion rate (percentage) _
- Strong organizational and interpersonal skills
- Excellent attention to detail and time management
- Comfortable working independently in a fast-paced environment

Why Join Kamal Law Firm?
- Work in a collaborative and respected family lawpractice in the heart of Houston
- Make a meaningful impact by supporting clients during challenging times
- Join a team that values professional excellence, personal growth Postúlate en Kit Empleo: kitempleo.com.co/empleo/1avql5