Senior ServiceNow Product Manager (Medellín)

Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting‑edge developments in multiple industries.

Position: Senior ServiceNow Product Manager

What you will be doing:

We are seeking a highly experienced and forward‑thinking ServiceNow Product Manager to lead the strategy, roadmap, and delivery of enterprise ServiceNow solutions. This role sits at the intersection of business and technology, translating complex platform capabilities into intuitive, high‑impact products that drive digital transformation. The idóneo candidate combines deep ServiceNow expertise with strong product management fundamentals and an AI‑first mindset, leveraging modern tools to accelerate delivery, enhance quality, and continuously evolve platform capabilities.

Requirements & Qualifications:
- 7+ years of experience in Product Management, with at least 3+ years focused on ServiceNow
- Proven experience as a Senior Product Manager or Product Owner in enterprise environments
- Hands‑on experience managing Jira backlogs end‑to‑end (story creation, grooming, sprint planning, dashboards)
- Deep expertise in ServiceNow modules such as ITSM, ITOM, HRSD, and App Engine
- Experience with Now Assist, Virtual Agent, Predictive Intelligence, and Flow Designer
- Strong understanding of ITIL processes (Incident, Change, Request, Knowledge Management)
- Experience working in Agile/Scrum environments and facilitating ceremonies
- Proven ability to deliver complex ServiceNow implementations in large organizations
- Experience collaborating across the Postúlate en Kit Empleo: kitempleo.com.co/empleo/1al2jh