Training and Learning Development Specialist (Medellín)

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers
- amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility
- our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

Job Description: We are looking for an experienced Training and Development Specialist to play an important role in the execution of a multi-year general transformation program. You will be a supportive hand for users to guide them through this change by running both training for our users. Through these interactions the Training and Development Specialist stays informed about user needs in a detailed way, bringing those needs back to the team, QA-ing features and fixes, and overall being a positive and productive presence to help ensure staff are getting ever-increasing satisfaction and value from our CRM systems.

You will report to the Director for Strategic Planning and Operations, Data, Analytics and Innovation. You will help lead Training and Learning Development for the Demand to Renew Transformation initiative.

Work remote from Colombia.

Your Responsibilities:
- You will need to understand existing team processes and training processes, and develop, track, and maintain a formalized training program for new users and users changing roles.
- You will build training programs to refresh and enhance system skills for existing users.
- You will need to understand the range of functionality in the CRM and create systems to monitor usage and identify gaps that might need extra training and suppo Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at76w