Site Reliability Engineer Id60188 (Cauca)

AgileEngine is an Inc. **** company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.WHY JOIN USIf you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!ABOUT THE ROLEWe are looking for anSRE Operations Engineerto keep production and staging environments running reliably across a cloud-based SaaS platform.You'll respond to live incidents, reduce operational toil through automation, and improve observability using Kubernetes, Terraform, Grafana, and AWS.A hands-on role with real ownership across CI/CD pipelines, GitOps workflows, and on-call rotations.WHAT YOU WILL DOMonitor and support production and staging environments in real time, ensuring high availability, performance, and stability.Respond to incidents, perform triage and root cause analysis, and contribute to post-incident reviews and remediation efforts.Participate in an on-call rotation with defined SLAs.Handle ad-hoc and unplanned operational requests from Product, Support, and internal teams.Maintain and enhance monitoring, alerting, dashboards, logs, and metrics, and improve observability practices.Support CI/CD pipelines, production releases, and GitOps workflows.Contribute to automation efforts to reduce operational toil.Maintain and improve Kubernetes-based infrastructure and containerized workloads.Support Infrastructure as Code practices and ongoing environment improvements.MUST HAVES2+ yearsof experience in Site Reliability Engineering, DevOps, or Production Operations.Experience withAWSsupporting production environments.Experience supporting productionSaaS applications.Strong understanding ofCI/CD systemssuch as GitHub Actions, Jenkins, or CircleCI.Experience withGitOpsand strongGitfundamentals.Experience usingGitHub,Jira, andConfluencein collaborative environments.Experience withKubernetessuch as EKS or kOps.Experience withDockerand containerization.Experience with observability tools such asGrafana,Prometheus,Loki, orPagerDuty.Experience with scripting languages such asBash,Python, orGo.Experience withInfrastructure as Codesuch as Terraform or Helm.Ability to work within structured operational processes and SLAs.Strong written and verbal English communication skills.Self-driven with a growth mindset.NICE TO HAVESAWS certifications such as Solutions Architect, DevOps Engineer, or SysOps Administrator.Experience in multi-tenant SaaS environments.Experience working in globally distributed teams.Familiarity with ChatOps practices.Experience improving monitoring quality and reducing alert fatigue.PERKS AND BENEFITSProfessional growth: Mentorship, TechTalks, and personalized growth roadmaps.Competitive compensation: USD-based pay with education, fitness, and team activity budgets.Exciting projects: Modern solutions with Fortune 500 and top product companies.Flextime: Versátil schedule with remote and office options.#J-*****-Ljbffr Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ab4k4