Sales Support (Colombia)

Description Sales Support & Estimator Coordinator – Trades (CRM) Location: Remote (Work from Home) Schedule: Monday – Friday | 9:00 AM – 6:00 PM (PST, CST, EST) Compensation: $1,250 USD/month for the first 90 days / $1,500 USD/month after that.

About the Role This is not a sit-back-and-wait sales support role. This is pipeline ownership in a high-velocity trades environment where speed and follow-up directly drive revenue. Leads are coming in, and if they’re not followed up fast and clean, money gets left on the table. If you’re sharp, organized, and relentless with follow-ups, you’ll thrive here. If you move slow or let deals slip through the cracks, this role will expose it quickly. This role owns the front end of the sales pipeline in a fast-moving trades environment, where speed, consistency, and follow-up directly impact revenue. You’ll manage inbound leads, outbound follow-ups, estimate coordination, and CRM accuracy to ensure every opportunity is touched, tracked, and moved forward. By keeping the pipeline clean and active, you enable sales teams to focus on closing while eliminating missed revenue due to delays or poor organization.

What You'll Actually Do
- Own speed-to-lead and outbound follow-up for every inbound lead and estimate request
- Build estimate support packets, proposals, job notes, and pipeline updates for the sales/estimating team
- Lock in appointments, site visits, estimate reminders, and proposal send-outs
- Wake up dormant leads, chase unsigned proposals, and keep the pipeline clean
- Keep CRM/job-management systems tight so no damn revenue opportunity slips through

Expectations
- Maintain fast speed-to-lead response times on all inbound inquiries and estimate requests
- Execute consistent high-volume follow-ups (50+ per week) without pipeline leakage
- Keep CRM/job management systems fully updated (notes, stages, tasks, proposals) at all times
- Ensure no missed opportunities by tracking, chasing, and advancing every lead
- Support es Postúlate en Kit Empleo: kitempleo.com.co/empleo/1a3fdm