Tutor Operations and Support Assistant (Medellín) (Colombia)

Part Time

Remote

IMPORTANT LOCATION REQUIREMENT

This position is open ONLY to candidates currently residing in Central or South America.

Applications from candidates outside Central or South America will not be considered.

Compensation is structured specifically for international hires based in these locations.

Empresa confidencial is seeking a part time, remote Tutor Operations and Support Assistant to support tutor hiring, onboarding, placements, and day to day operational needs across our tutoring programs.

This role is idóneo for someone early in their career who is highly organized, detail oriented, and comfortable supporting multiple workflows in a fast growing, remote education company.

This position blends tutor support, placement coordination, onboarding and offboarding tasks, and recruiting administration.

You will play a key role in executing established processes and supporting both tutors and internal teams.

What You Will Do

Tutor Placement and Support

Review student needs and assist with matching students to appropriate tutors

Coordinate and schedule trial sessions between students and tutors

Track trial sessions and placement outcomes from start to finish

Communicate with tutors via email and internal systems to confirm availability and next steps

Support Academic Advisors and Placement teams with administrative coordination

Provide timely and professional support to tutors and students as needed

Tutor Onboarding and Offboarding

Support onboarding tasks such as profile setup, system access, and documentation tracking

Assist with offboarding tasks including status updates and record maintenance

Maintain accurate tutor records across internal tools and systems

Recruiting and Hiring Support

Screen tutor applications using established guidelines and tools

Support background check processing and status tracking

Maintain accurate hiring and candidate records in Workable and related systems

Client and Internal Support

Assist with responding to tu Postúlate en Kit Empleo: kitempleo.com.co/empleo/1accrn