Collections Vertical Manager (Colombia)

Overview At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let\'s start the conversation. What You’ll Do In this role, you will:
- Lead Collections Excellence: Manage and develop a diverse team of internal employees and outsourced partners, establishing clear accountability for cash targets, dispute resolution, and aging metrics like Days Sales Outstanding (DSO).
- Drive Financial Performance & Strategy: Execute global Account-to-Cash (A2C) standards to ensure predictable working capital, while strictly adhering to Global Collections Policies and Sarbanes-Oxley (SOX) compliance frameworks.
- Optimize Cross-Functional Quality: Partner with Sales, Billing, and Customer Operations to identify and eliminate the root causes of payment disputes, serving as the primary escalation point for complex enterprise customer issues. What You’ll Bring The ideal candidate will have:
- 5–7 years of progressive experience in Collections, Billing, or Account-to-Cash functions within a multinational enterprise or Shared Services environment.
- Strong Financial Acumen: A deep understanding of cash flow, Accounts Receivable (AR), and working capital management, with proven experience managing Bad Debt Expense (BDE).
- Systems Expertise: Proficiency in Oracle Enterprise Resource Planning (ERP) or similar platforms, along with experience using Salesforce and advanced performance analytics dashboards.
- Leadership & Negotiation Skills: Demonstrated ability to lead teams through change, resolve high-value AR backlogs, and collaborate effectively with senior leadership and strategic customers.
- Educational Foundation: A Bachelor’s degree in Finance, Accounting, Business, or a related field. What We Offer
- Competitive compensation and rewards supporting your career, family, and wellness.
- A supportive environment where everyone’s voice is heard and individuality is celebrated.
- Opportunities for personal and professional growth in a digitalized, globalized future.
- Remote/Hybrid flexibility (dependent on role) to support a harmonious work-life balance. Call to Action Are you ready to drive financial excellence for a integral leader? Category: Finance Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b53le