Omnichannel Outbound Lead (She/he/they) - Remote - Latam …, Buenos Aires

**About Trafilea**

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.
- We are looking for an _**_Omnichannel Outbound Lead _**_to join our Operations team and help us drive excellence across our international 3PL (Third-Party Logistics) operations. As an Omnichannel Outbound Lead, you'll take ownership of critical logistics KPIs, collaborate with internal and external partners, and leverage data to streamline processes. You’ll play a key role in transforming how we manage fulfillment and outbound logistics across integral warehouses._

**Your Mission**: Empowered by data and driven by operational excellence, your mission will be to:

- Revolutionize outbound and fulfillment logistics processes.
- Support strategic decisions through data analysis and process improvement.
- Ensure smooth coordination with international 3PL partners (Canada, China, UK, AU, SA, MX).

**Expected outcomes & responsibilities**
- Track and analyze 3PL performance across multiple global sites.
- Develop and maintain daily reports, dashboards, and insights.
- Collaborate closely with internal teams and 3PLs to resolve operational issues.
- Monitor fulfillment timelines and ensure orders are shipped on time.
- Take ownership of credit/penalty processes and root-cause analyses.
- Manage International Transfer Orders and B2B outbound flows.

**Experience/ Qualifications**
- ** Must-Have Skills & Experience**
- Upper Intermediate English (written and verbal)
- Strong Excel skills (formulas, pivot tables, databases)
- Experience using Google Docs and Sheets
- ** Additional Skills**:Power BI, Tableau, SQL, MS Access, Lucidchart
- ** Core Competencies**
- Analytical and strategic thinking
- High attention to detail
- Initiative and ownership
- Adaptability and stress management
- Excellent communication and collaboration

**What we offer**:

- Collaborate with world-class talents in a data-driven, dynamic, and energetic work environment.
- Opportunity to grow and develop both professionally and personally.
- Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.
- Openness to new ideas and initiatives.
- Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more! Postúlate en Kit Empleo: kitempleo.com.co/empleo/1apli1