Bilingual Virtual Medical Assistant (Puerto Rico)

Bilingual Medical Virtual Assistant -: Receptionist: Endocrinology Clinic | Remote | Part-Time | 30 Hours/Week | $6.5/hour

We are looking for a Bilingual Medical Virtual Assistant / Receptionist to support a growing endocrinology clinic that serves both English
- and Spanish-speaking patients.

This role is idóneo for someone who is confident in a fast-paced medical environment and enjoys being a reliable support partner to both the provider and the clinic team. You will play an important role in helping the clinic stay organized, responsive, and clinically prepared throughout the day.

The position combines live scribing, chart preparation, prior authorization support, patient coordination, phone support, and backup administrative coverage. The clinic already has an established workflow, so we are looking for someone who can quickly integrate into the team, follow systems well, and provide dependable support with accuracy and professionalism.

What You'll Do:
- Provide live medical scribing support during telemedicine visits
- Help keep charts updated, organized, and ready for provider review
- Assist with chart preparation before appointments by reviewing notes, labs, medications, and relevant patient history
- Enter key clinical details into the EMR, including main concern, diagnosis context, and medication information
- Support lab ordering workflows, including selecting the correct lab facility, attaching diagnosis codes, and helping ensure orders are complete
- Assist with reviewing referrals, authorizations, and supporting documents before patient visits
- Handle prior authorizations as part of the clinic's daily workflow
- Provide Spanish-English bilingual support, including real-time translation during patient interactions when needed
- Help support patient coordination and scheduling workflows
- Manage high volume of calls when not actively scribing.
- Step in for backup phone and admin support when in-office staff need coverage
- Communicate clearly with Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b4tu2