Director of Recruiting Operations (Antioquia)

About HireHawk: HireHawk is a general staffing and recruiting agency that helps U.S.based companies hire high-performing remote talent for their teams. We are industry-agnostic, serving clients across many major verticals (e-commerce, legal, medical, real estate, etc), helping them fill roles across their entire org chart. Our growth depends on a predictable, scalable inbound and outbound lead engine—not vanity metrics. Role Overview: This role sits at the intersection of strategy, systems, data, and people, and is critical to HireHawk’s ability to scale without sacrificing quality.

Requirements: Key Responsibilities: Recruiting Operations & Process Optimization:
- Own and continuously improve HireHawk’s end-to-end recruiting workflows, from intake to placement and onboarding.
- Identify bottlenecks and inefficiencies across recruiting pipelines and implement scalable solutions.
- Design standardized, repeatable processes that support high-volume hiring across multiple roles and markets.
- Partner with Recruiting, Sourcing, and Account Management teams to reduce average time-to-placement.

Performance, Metrics & Insights:
- Own recruiting dashboards and performance reviews, translating data into actionable insights for leadership.
- Establish operational benchmarks and continuous improvement cycles.
- Ensure consistent, high-quality communication and experience across all recruiting stages.

Systems, Tools & Enablement:
- Own the recruiting tech stack (ATS, CRM, automation tools, scheduling, reporting).
- Evaluate, implement, and optimize tools to improve speed, accuracy, and visibility.
- Ensure recruiters and sourcers are properly trained on systems, workflows, and best practices.

Leadership & Cross-Functional Alignment:
- Act as the operational bridge between Recruiting, Sales, Marketing, People Ops, and Leadership.
- Coach and support recruiting leaders on execution, accountability, and performance management.
- Lead change management initiatives as HireHawk sc Postúlate en Kit Empleo: kitempleo.com.co/empleo/1ayj0g